Shipping Policy

Last updated: 27 October 2026

At DeadGood Stickers, we aim to produce and dispatch orders as quickly as possible.

This policy explains our shipping charges, production times, delivery services and what happens if an order is delayed or goes missing.

1. Shipping Destinations

We currently ship to addresses within the United Kingdom only.

International shipping is not available through our website.

2. Shipping Costs

Our standard UK delivery options are:

Delivery Method	Price
Royal Mail Tracked 48	£2.99
Royal Mail Tracked 24	£3.99
Standard delivery on orders over £30	FREE

Free standard delivery applies automatically when the order subtotal exceeds £30 after any discounts, excluding delivery charges.

Orders totalling exactly £30 do not qualify for free delivery.

Shipping charges and available services are confirmed at checkout.

3. Production and Dispatch Times

Production times are separate from delivery times.

Our usual production and dispatch estimates are:

Custom Stickers, Sticker Sheets and Sticker Packs

We aim to dispatch within two working days after artwork approval or other applicable authorisation to proceed.

Pin Badges and Magnets

Please allow approximately 5–7 working days for production and dispatch.

Standard DeadGood Merchandise

Our standard merchandise is printed on demand. Please allow up to 10 working days for dispatch.

Larger or Complex Orders

Large orders, specialist products or orders requiring additional preparation may take longer.

Working days are Monday to Friday, excluding bank holidays.

These are estimated turnaround times rather than guaranteed deadlines unless a specific deadline has been expressly agreed.

4. Delivery Times

Once your order has been dispatched, the following Royal Mail services are normally used:

Royal Mail Tracked 48

Royal Mail aims to deliver within approximately 2–3 working days after dispatch.

Royal Mail Tracked 24

Royal Mail aims to deliver within approximately 1–2 working days after dispatch.

These are delivery estimates, not guaranteed delivery dates.

Delivery times may be affected by Royal Mail delays, busy periods, bank holidays or other circumstances.

We will provide tracking information where available.

5. Express Delivery

Selecting Royal Mail Tracked 24 provides a faster delivery service after dispatch.

Express delivery does not speed up artwork proofing, production or dispatch.

If your order is required for a specific date, please contact us before ordering so we can discuss whether your deadline is achievable.

We cannot guarantee delivery by a particular date unless this has been expressly agreed.

6. Artwork Approval and Production Delays

Custom orders may require artwork approval before production.

We aim to provide initial artwork proofs within two working days of receiving suitable artwork and all necessary order information.

Delays in receiving artwork, order information or customer responses may affect dispatch times.

Where an order remains unapproved, we may follow the procedure described in our Terms of Service.

7. Incorrect Delivery Addresses

Customers are responsible for providing a complete and accurate delivery address at checkout.

If you notice an error, please contact us as soon as possible.

We will try to amend the address before dispatch where reasonably possible, but changes cannot be guaranteed once an order has been shipped.

If an incorrect address supplied by the customer results in a failed delivery, we may request payment of reasonable additional delivery costs where legally permitted.

This does not affect your rights where a delivery problem results from an error by us or the delivery provider.

8. Delayed or Missing Parcels

If your order has not arrived within the expected delivery timeframe, please contact us at info@deadgoodstickers.co.uk.

We will review the tracking information and investigate with Royal Mail where appropriate.

If an order is confirmed lost or has not been delivered within the period required by applicable law, we will provide an appropriate remedy, which may include a replacement or refund.

You do not need to resolve a missing-parcel claim directly with Royal Mail before contacting us.

Nothing in this policy limits your statutory delivery rights.

9. Damaged Deliveries

If your order arrives damaged, please contact us as soon as reasonably possible.

Include your order number, a description of the damage and photographs where available.

We will investigate and arrange an appropriate remedy in accordance with your statutory rights.

Please retain the damaged goods and packaging where reasonably possible until we have reviewed the issue.

10. Events Outside Our Reasonable Control

Occasionally, production or delivery may be affected by circumstances outside our reasonable control, including significant courier disruption, equipment breakdowns, supply shortages or severe weather.

Where these circumstances affect your order, we will take reasonable steps to resolve the situation.

This does not remove your statutory rights concerning delivery, cancellation or refunds.

11. Contact Us

For shipping enquiries, delivery problems or questions about an existing order, please contact:

DeadGood Stickers
Email: info@deadgoodstickers.co.uk
Website: deadgoodstickers.co.uk

Please include your order number wherever possible.

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DeadGood Stickers
A trading name of Simon Long

41 Woodham Close
Rubery, Birmingham
B45 9YP
United Kingdom